Confidential Qualitative Research Transcription Services

We have been lending our services to organisations since 2008. Assisting them with transcribing recorded interviews, telephone conversations and focus groups. Outsourcing your transcription to us enables you to spend time focussing on more important tasks. Rather than losing valuable hours writing up transcriptions.

We offer reliability and accurate transcriptions by using our research transcription team. They all have a wealth of experience in transcribing interviews and focus groups. We know that no one project is the same, as some require us to transcribe with a higher level of detail. Including verbatim, intelligent verbatim or discourse analysis.

Data security and privacy are also important factors for research companies – and we are fully committed to providing exactly that. Your files are secured with 256-bit SSL encryption when being uploaded. All of our typists have signed confidentiality agreements with us to ensure the privacy of the work.

TypeOut also diligently complies with the Data Protection Act and are voluntary members of the Information Commissioner’s Office.

We act as a key team member, assisting in producing a written copy of your recordings. Whether you require our services once or would like us to continue to produce transcriptions for you. With no contracts and a pay-per-use basis, we are a flexible solution for all your transcription needs.

See below to see which areas we work in in the field of research and some organisations that we have helped. We look forward to hearing from you should you have any questions.

Research areas currently using our services:

  • Universities
  • Market research
  • Historical
  • Medical
  • Media research
  • Arts and Culture Research
  • Publishing/novels

Research methods we transcribe:

  • Telephone interviews
  • Focus groups
  • Qualitative research/analysis
  • In-depth individual interviews
  • Small group interviews
  • Zoom & MS Teams interviews and meetings

How Much For Our Transcription Services

Our transcription rates start from £0.95 per audio minute.

As all projects are bespoke and vary enormously, please contact us with your project requirements. We would be delighted to give you upfront pricing so you know exactly how much your transcription cost.

  • Prices are subject to V.A.T.
  • All turnaround times are subject to availability and may change without notice.
  • Turnaround times do not include weekends or public holidays but may be arranged on request.
  • Prices and turnaround times are subject to digital audio recordings being of professional quality, with no background noise. Without strong foreign or regional accents – our management team will determine whether the audio is of poor quality or not. We will advise you immediately if additional charges will be applied.
  • There may be a minimum charge of £15.00 for short one-off audio files.
  • If errors are made by TypeOut they will be amended free of charge. Provided the work is returned to us within 24 hours of the client receiving it. Extra amendments or additions made by the client will be charged at £15.00 per hour.
  • All work is transcribed in intelligent verbatim (with or without slang) unless otherwise agreed. Different types of transcription can, of course, be done, although there will be additional charges. Please contact us to discuss this further.
  • All our typists proofread their own work which produces a high standard of work. If you require further proofreading, this is available at an extra charge of £1.00 per audio minute.

Types of transcription include:

Intelligent verbatim transcription with/without slang. The transcript reads easily and clearly with all relevant information but false starts/repeated words may be omitted.

Verbatim transcription – as above but including errs, umms, repetitions and laughter in brackets. It also includes words typed as said eg “cos” “gonna” “wanna” – additional fees apply.

Discourse analysis – verbatim transcription showing all repetitions, stuttering, pauses, coughs, laughter, tone of voice. Pauses will be shown as short (.), medium pause (..) long pause (…), (cough) (laughter) etc – additional fees apply.

Outsource to TypeOut

Audio transcription is an incredibly long activity. By outsourcing to us you give yourself that time to focus on more pressing matters. However, with an array of other transcription services available online, why should you choose us specifically?

See below for more good reasons to trust us as your number one stop for transcription services:

  • Accuracy: There is a reason machines haven’t taken over transcription. That’s because they don’t quite get it right. TypeOut understands that accuracy is vital in the transcription industry and always produces your recordings to the highest standard.
  • Reliability: TypeOut will support your business needs by transcribing your digital recordings when you need them. If you need a recording turned around quickly, choose our express service.
  • UK based: Sometimes the nuances of language can get lost in translation – even between English speaking countries. For that reason, all of our typists & management teamwork in the UK.
  • Expert typists: We assign typists who are highly experienced in your area of business. This ensures any specific language are transcribed correctly.
  • Professional: Our typing service comes of the highest quality and with a friendly management team.
  • Quality control: Our management team regularly check the work of our typists to ensure it meets our high standards.
  • Price: TypeOut offers its services at an extremely competitive rate and will price match any genuine quote found elsewhere.

What our clients say about us

Thanks TypeOut, the transcripts are perfect. We will definitely be looking to use the service again.

NHS

Thanks TypeOut, the transcripts are perfect. We will definitely be looking to use the service again.

TM Group

Just wanted to say that the service has been spot on. Quick turn around, accurate transcriptions and a reasonable price. Thank you very much to you and the team.

DURHAM UNIVERSITY

Typeout are very efficient, always accurate, deliver when they say they will and are great people to work with. We only use Typeout these days.

DIGITAL POTION - DIGITAL MARKETING

I could not have been happier with the transcription service I received
from TypeOut. The turnaround was quick and of good quality (despite the
sector specific language and acronyms used in the audio files). Would use
TypeOut again to help with the burden of transcribing long qualitative
interviews!
Researcher, North East

RESEARCHER, NORTH EAST

Thank you for the accurate and timely transcription of interview tapes and CD’s over the past few years.
Benefit fraud team

CORNWALL COUNCIL

Thank you very much for everything, it has been a very quick and efficient service.
Research Department

UNIVERSITY OF PORTSMOUTH

Very happy with the work. I shall definitely be back and recommend your services to my colleagues

PEOPLE FIRST ASSOCIATES

Some of our current clients