TypeOut accepts payments via BACS, cheque or credit/debit card.
For all online/BACS payments you must enter “YOUR NAME” or “Invoice/Quote” number (if applicable) so we can keep track of your payment and to prevent further correspondence.
For all credit/debit card payments we use a secure system called Stripe – there are no fees for using this service.
Making a secure card payment:
Once payment has been successful you will be directed to our payment confirmation page and emailed a card payment receipt (this may take a couple of minutes).
For any queries regarding payments please email email@example.com or call 01483 338939.
Payment for transcription services
TypeOut accepts the following payment cards:
You have the right to cancel the order at anytime until we have started the transcription process – a full refund will be issued.
Once we have started on an audio file a refund is not possible for that particular file, however if you have sent us multiple audio files, all files that have not been started will be refunded in full.
Our Payment Service Provider is Stripe – one of the largest independent payment service providers (PSP).
Stripe provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Stripe’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Stripe uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Stripe is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Stripe is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected
Thanks TypeOut, the transcripts are perfect. We will definitely be looking to use the service again.
Just wanted to say that the service has been spot on. Quick turn around, accurate transcriptions and a reasonable price. Thank you very much to you and the team.
Typeout are very efficient, always accurate, deliver when they say they will and are great people to work with. We only use Typeout these days.
I could not have been happier with the transcription service I received from TypeOut. The turnaround was quick and of good quality (despite the sector specific language and acronyms used in the audio files). Would use TypeOut again to help with the burden of transcribing long qualitative interviews! Researcher, North East
Thank you for the accurate and timely transcription of interview tapes and CD’s over the past few years. Benefit fraud team
Thank you very much for everything, it has been a very quick and efficient service. Research Department
Very happy with the work. I shall definitely be back and recommend your services to my colleagues
How our transcription services work
TypeOut believes your time is better spent on more important tasks than meticulously transcribing hours of discourse....
Upload your audio securely
Once you’ve recorded your file, you want to upload it quickly and easily – and TypeOut firmly believes in its user-friendly...
Accepting our quote
Once you have received our quote you can proceed with our quick job order and secure payment payment system.
Enter your invoicing...
Upload Audio to TypeOut
If the main service does not work for you then this back up service has been added to provide system resilience. Once...
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