* IMPORTANT information:
Prices are subject to V.A.T.
All turnaround times are subject to availability and may change without notice.
Current approximate turnaround times are: Economy = 5-7 working days, Standard = 3-5 working days & Express = 1-2 working days.
Turnaround times do not include weekends or public holidays but may be arranged on request.
Prices and turnaround times are subject to recordings being clear. We will advise you as soon as possible if additional charges will be incurred due to poor recordings.
There may be a minimum charge of £15.00 for short one off audio files.
Invoices will be sent with or soon after completed work and payment is required within 14 days.
If errors are made by TypeOut they will be amended free of charge provided the work is returned to us within 24 hours of the client receiving it. Extra amendments or additions made by the client will be charged at £15.00 per hour.
All work is transcribed in intelligent verbatim (with or without slang) unless otherwise agreed. Different types of transcription can of course be accommodated, although there will be additional charges. Please contact us to discuss this further.
All our typists proof read their own work which produces a high standard of work. If you require further proof reading, this is available at an extra charge of £1.00 per audio minute.
Types of transcription include:
Intelligent verbatim transcription with/without slang – the transcript reads easily and clearly with all relevant information but false starts/repeated words may be omitted.
Verbatim transcription – as above but including errs, umms, repetitions, laughter in brackets, words typed as said eg “cos” “gonna” “wanna” – please add 20p per audio minute.
Discourse analysis – verbatim transcription showing all repetitions, stuttering, pauses, coughs, laughter, tone of voice. Pauses will be shown as short (.), medium pause (..) long pause (…), (cough) (laughter) etc – please add 40p per audio minute
Please add 20p per audio minute for time coded transcriptions.
We will try and price match any genuine quote – we must be shown evidence in order for us to do this.